Last updated: July 2026
Lagos Shortlet Apartments is a property management and shortlet company operating across Lagos, Nigeria. We manage fully serviced apartments in Ikoyi, Victoria Island, Lekki, and Eko Atlantic City. We also offer chauffeur services and real estate advisory services.
Our contact details are available on our website and on all booking communications.
2.1 A booking is confirmed only after full payment or an agreed deposit has been received by LASA.
2.2 Bookings can be made directly via WhatsApp, by bank transfer, or through Airbnb.
2.3 You must be at least 18 years of age to make a booking with LASA.
2.4 LASA reserves the right to decline any booking at its discretion without being required to provide a reason.
2.5 Once a booking is confirmed, you will receive a confirmation message with your check-in details, apartment address, and point of contact.
2.6 Your reservation is for the apartment type and location confirmed at the time of booking. LASA reserves the right to move guests to an equivalent apartment in the event of an operational issue, with prior notice where possible.
3.1 Full payment or a deposit is required to confirm a booking. LASA will communicate the payment requirement clearly before confirmation.
3.2 Accepted payment methods are bank transfer and Airbnb. No other payment methods are accepted unless expressly agreed in writing by LASA.
3.3 All payments are made in Nigerian Naira (NGN) unless otherwise agreed.
3.4 Rates quoted are per apartment per night and cover all guests listed in the booking.
3.5 LASA reserves the right to revise pricing for future bookings. Confirmed and paid bookings will not be subject to price changes.
4.1 Cancellation requests must be communicated to LASA in writing via WhatsApp or email.
4.2 Cancellations made more than 7 days before the check-in date will receive a full refund, less any applicable bank charges.
4.3 Cancellations made between 3 and 7 days before the check-in date will receive a 50% refund.
4.4 Cancellations made less than 72 hours before the check-in date are non-refundable.
4.5 No refunds are issued for early check-outs, no-shows, or unused nights once the stay has commenced.
4.6 Bookings made through Airbnb are subject to Airbnb’s cancellation policy, which may differ from LASA’s direct booking policy. Guests are advised to check the applicable policy before booking.
4.7 LASA reserves the right to cancel a booking in exceptional circumstances, including but not limited to property damage, safety concerns, or force majeure events. In such cases, a full refund will be issued.
5.1 Standard check-in time is 2:00 PM. Standard check-out time is 12:00 PM (noon).
5.2 Early check-in and late check-out may be available on request and are subject to availability. Additional charges may apply.
5.3 Guests must present a valid government-issued ID at check-in. Acceptable documents include a Nigerian National ID card, international passport, or driver’s licence.
5.4 The number of guests occupying the apartment must not exceed the number stated at the time of booking. Guests not listed in the booking are not permitted to stay overnight without prior written approval from LASA.
5.5 Unauthorised guests staying overnight may result in additional charges or termination of the booking without a refund.
6.1 Guests are expected to treat the apartment and its contents with care. You are responsible for the apartment from check-in to check-out.
6.2 Parties, loud gatherings, and events are not permitted in LASA apartments without prior written approval. LASA properties are in residential buildings and estates. Noise disturbances will not be tolerated.
6.3 Smoking is not permitted inside any LASA apartment. Guests who smoke inside the apartment will be charged a deep-cleaning fee.
6.4 Pets are not permitted in LASA apartments unless expressly approved in writing before the booking is confirmed.
6.5 Illegal activities of any kind are strictly prohibited on LASA premises. Any guest found engaging in illegal activity will have their booking terminated immediately and may be reported to the relevant authorities.
6.6 Guests must comply with the rules and regulations of the building or estate in which the apartment is located. These include security protocols, parking rules, and use of shared facilities.
7.1 LASA may require a refundable security deposit before or at check-in. The amount will be communicated at the time of booking.
7.2 The security deposit will be refunded within 5 business days of check-out, subject to inspection of the apartment.
7.3 If damage to the apartment or its contents is identified during or after the stay, LASA reserves the right to deduct the cost of repairs or replacements from the security deposit.
7.4 Where the cost of damage exceeds the security deposit, LASA will invoice the guest for the remaining amount. The guest is liable for full payment of that invoice.
7.5 Guests are advised to report any pre-existing damage to the apartment at the time of check-in. Unreported damage discovered after check-out may be attributed to the guest.
8.1 Daily housekeeping is included as a standard part of every LASA stay. Housekeeping visits will take place each morning between agreed hours.
8.2 Guests who do not wish to receive housekeeping on a particular day must inform LASA in advance.
8.3 LASA staff and authorised personnel reserve the right to access the apartment for maintenance, safety checks, or emergency purposes. Where possible, advance notice will be given.
8.4 LASA is not responsible for the loss of personal belongings left in the apartment. Guests are advised to secure their valuables.
9.1 The chauffeur-driven Prado service is an optional add-on and is not included in the apartment rate unless expressly agreed.
9.2 Availability of the chauffeur service is subject to scheduling and must be confirmed with LASA before the stay.
9.3 LASA is not liable for delays caused by traffic, road conditions, or other circumstances beyond our control.
9.4 The chauffeur service is for point-to-point transfers and agreed journeys only. Unscheduled stops or route changes are at the driver’s discretion.
10.1 LASA provides real estate advisory services for clients looking to rent or buy property in Lagos.
10.2 Real estate advisory engagements are governed by a separate agreement between LASA and the client. These terms and conditions do not apply to real estate transactions except where explicitly stated.
10.3 LASA acts in an advisory capacity and does not guarantee the availability, price, or condition of any property presented to a client.
11.1 LASA takes reasonable steps to ensure that all apartments are safe, clean, and fit for habitation. However, LASA is not liable for any personal injury, illness, loss, or damage arising from a guest’s stay unless caused directly by LASA’s negligence.
11.2 LASA is not responsible for disruptions to utilities including electricity, water, or internet that are caused by external providers or factors beyond LASA’s control.
11.3 LASA is not liable for any loss of income, business, or opportunity arising from a stay, booking change, or cancellation.
11.4 Nothing in these terms limits LASA’s liability where such a limitation is prohibited by applicable Nigerian law.
12.1 LASA collects and processes guest information for the purpose of managing bookings and providing services.
12.2 Guest information is not sold or shared with third parties except where required by law or necessary to deliver the service.
12.3 For full details on how LASA handles your data, please refer to our Privacy Policy.
These terms and conditions are governed by the laws of the Federal Republic of Nigeria. Any disputes arising from a booking or stay with LASA will be subject to the jurisdiction of Nigerian courts.
LASA reserves the right to update these terms and conditions at any time. The version published on the LASA website at the time of your booking will apply to your stay. Guests are advised to review the terms before every booking.
For questions about these terms, or to raise a complaint or dispute, contact LASA directly:
WhatsApp: 09065159925
Email: info@lagosshortletapartments.com.ng
Website: lagosshortletapartments.com.ng
Stop splitting your stay across hotel rooms. Book a LASA apartment and keep everyone together, with a full home, daily housekeeping, and 24-hour support.